top of page






TITLE: GG Pajamas - Gamze Güneş

ADDRESS: Giyim Kent 12. Sokak No: 44-46 Esenler / İstanbul





1.2. BUYER









The subject of this Agreement is that the CUSTOMER made an order in electronic form from the website named and was published in the Official Gazette on 27.11.2014 regarding the sale and delivery of the product (s) whose code, name, number and sales price are specified in the invoice. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection No. 6502 and the Regulation on Distance Contracts.






The main characteristics of the goods or services can be found on It is the sales price listed about the products and announced on the site. The announced prices and campaigns will remain valid until they are updated and changed. The prices announced periodically will be valid until the end of the specified period. All taxes of the goods or services subject to the contract are included in the sales price and published on the site.




Delivery address:

Person to be Delivered:

Billing Information:


After the ordered product or products are supplied by GG Pajamas, shipment will start within 1-10 business days, depending on the category. Shipping is free for all orders made on the website and the shipping fee will be paid by the SELLER.




Payment for the purchased products will be made in cash or by credit card. Therefore, no delay interest is applied by the SELLER.




4.1. The BUYER reads the preliminary information on the basic characteristics of the product subject to the contract, the sales price and payment method including all taxes, the delivery and the costs of this will be covered by the BUYER, the duration of the delivery and the full trade name, full address and contact information of the SELLER on the website. It declares that it has accurate and complete information and has given the necessary confirmation electronically.


4.2. The contractual product or service is delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal period of 14 days. All shipping costs related to the delivery indicated in Article 3 will be covered by the SELLER and will not be reflected under the name of "Shipping Fee" on the invoice of the BUYER for the order and is included in the product price.


4.3. If the product subject to the contract is to be delivered to another person / organization other than the BUYER, the SELLER cannot be held responsible if the person / organization to be delivered does not accept the delivery.


4.4. The SELLER cannot be held responsible for the delivery of the ordered product to the BUYER due to all kinds of problems that the cargo company may encounter during the delivery of the product to the BUYER. Even if the BUYER is not at the address at the time of delivery, the SELLER will be deemed to have fulfilled its action completely and completely. For this reason, the BUYER shall bear the expenses incurred due to any damages caused by the BUYER's late delivery of the product and the waiting of the product in the cargo company and / or the return of the cargo to the SELLER.


4.5. In the event that the payment for the service (s) subject to the contract is made by credit card by the PURCHASER, all kinds of legal risks, including the unfair and illegal use of the credit card by unauthorized persons, which may arise from the difference between the BUYER and the credit card holder or the person to whom the service will be provided, It belongs to the BUYER. The BUYER accepts and undertakes that he will not make any request from the SELLER in case of any damage in the aforementioned cases.


4.6. In case of a repair request for the product, the periods specified in the Consumer Law and related regulations are applied.


4.7. The SELLER may supply a different product of equal quality and price to the BUYER before the contractual performance obligation expires, provided that it is justified.


4.8. If the SELLER cannot deliver the product subject to the contract within the due time due to force majeure or extraordinary circumstances such as adverse weather conditions, interruption of transportation, it is obliged to inform the BUYER of the situation. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, and / or to postpone the delivery period until the obstacle is eliminated. If the BUYER cancels the order, the amount paid will be refunded within 10 days according to the payment method in the order.


4.9. Delivery of a collected order reserves the right to change the intermediary cargo company without giving any information for end users, unless there is a temporary disruption.


4.10. After the delivery of the product, the BUYER's credit card, debit card, debit card and / or other payment systems offered on the Website are used unfairly or illegally by unauthorized persons not due to the BUYER's fault. In case of non-payment, the BUYER is obliged to return the product to the SELLER within 3 (three) days, provided that it has been delivered to him. In this case, shipping costs belong to the BUYER.


4.11. After the package is received, it is deemed that the delivery company has done its duty properly. Therefore, packages that are found to be damaged during delivery should not be accepted and a report should be recorded.




5.1. In cases where the BUYER exercises the right of withdrawal or in cases where the product subject to the order cannot be supplied for various reasons or the arbitration committee decides to refund the price to the BUYER, the SELLER has the entire amount collected by credit card, debit card and / or debit card and presented on the Website. In payments made with other payment systems, the amount of the product is returned to the relevant bank within 14 (fourteen) days after the order is canceled by the BUYER. If the BUYER purchased the product in installments by the bank, the payment is made to the BUYER's credit cards in the same amount of installments. The reflection of this amount on the BUYER accounts after the return of this amount to the bank is completely related to the process of the banks, it is not possible for the SELLER to intervene in any way.


5.2. Products requested for return or change should be placed in a separate package / parcel and returned in a way that will not be damaged in the cargo. Damage that may occur on the original boxes of the products and the cargo attached to them, etc. Returns or exchanges will not be possible since the labels impair the authenticity of the products and therefore their resalability.




6.1. Consumer; In distant contracts for the sale of goods, it has the right to withdraw from the contract by refusing the goods within 14 days from the date of receipt without any legal and criminal liability and without any justification. In distance contracts for service provision, this period starts on the date the contract is signed. If it is agreed in the contract that the performance of the service will be performed before the 14-day period has expired, the Customer may exercise his right of withdrawal until the date when the performance begins. The costs arising from the use of the right of withdrawal belong to the SELLER if the product is sent with the cargo company with which the SELLER has an agreement.


6.2. In order to use the right of withdrawal, the SELLER must be notified by fax, telephone or e-mail within 14 days, and the product must not be used in accordance with the provisions of the distance sales contract. Within the scope of the right of withdrawal, the product must not be used within the framework of the provisions of Article 6 included in the distance sales contract. If the returned product is returned with the courier company that the SELLER has contracted, the return shipment costs will be borne by the SELLER.


6.3. Products to be returned within 14 days must be delivered complete and undamaged with the box and packaging. The product price is returned to the Customer within 14 days following the receipt of these documents to the Seller.


6.4. If this right is exercised, it is obligatory to return the original invoice with a sample of the cargo delivery report indicating that the product delivered to the 3rd party or the BUYER has been sent to the SELLER. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned.




Unless otherwise agreed by the parties, the consumer cannot use the right of withdrawal in the following contracts,

  1. Contracts for goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the seller or supplier,

  2. Contracts for goods prepared in line with the consumer's wishes or personal needs.

  3. Contracts for the delivery of perishable or expired goods.

  4. Of the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is not suitable for health and hygiene.

  5. Contracts for goods that are mixed with other products after delivery and cannot be separated by their nature.

  6. Contracts for books, digital content and computer consumables provided in the material environment if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.

  7. Contracts for the delivery of periodicals such as newspapers and magazines, except those provided under the subscription agreement.

  8. Contracts for the use of leisure time for accommodation, moving goods, car rental, food and beverage supply and entertainment or recreation, which should be done on a specific date or period.

  9. Contracts for instant services in electronic environment or for intangible goods delivered instantly to consumers.

  10. Contracts for services started with the approval of the consumer before the right of withdrawal expires.




In disputes arising from the implementation of this Agreement, Turkish Law is valid and Istanbul (Central) Courts and Enforcement Offices are authorized.


This Agreement has been read, accepted and confirmed electronically by the parties. In matters not regulated in this Agreement, the Law No.6502 on Consumer Protection and the provisions of the relevant legislation are applied. In the event of the order, the BUYER is deemed to have accepted all the terms of this contract.


SELLER: GG Pajamas - Gamze Güneş



bottom of page